Questions & answers
The questions we hear most often. Anything else, just ask. A person answers, day or night.
Good to know.
Another question? Ask us on WhatsApp. A person answers, day or night.
How much does it cost?
Every request is unique, so every fee is tailored. You receive a precise, personalised quote before anything is booked, free of charge and without commitment. No hidden fees: nothing is reserved until you approve the price.
How fast do you reply?
Every request is read and answered by a person, 24/7. For anything urgent, WhatsApp is the fastest way: you get a first answer quickly, and a full proposal as soon as the options are confirmed.
Is my information kept private?
Always. Your details are only shared with the providers needed to make your booking, and never used for anything else. A confidentiality agreement can be signed on request.
Where do you operate?
Worldwide, through a network of trusted partners in the cities and islands that matter. If you are going somewhere new, tell us and we will find the right people there.
Do I need to be a member?
No. You can send a single request at any time. Membership is for clients who want a dedicated lifestyle manager all year and priority access.
How do I pay?
Payment terms are confirmed with each proposal. Nothing is charged or booked until you approve it.
What can we arrange for you?
Tell us what you have in mind. One dedicated contact answers, day or night, with a precise, free quote. Nothing is booked until you approve it.